SINGAPORE – Some residents have taken to social media to request replacement brochures from the Temasek Foundation to redeem the free oximeter they are handing out, after throwing away the one they had received in the mail.
They said they mistakenly threw theirs away and missed instructions that it was to be used to claim the digital device that measures blood oxygen levels.
Writing on the Temasek Foundation’s Facebook page, one Idy Chew said: “I accidentally threw the flyer away thinking it was just information to be collected without reading the red tag at the bottom to keep it. “
The writer hopes there is a way to redeem “my family other than presenting a flyer”.
Facebook user Wendy Zheng made a similar appeal under the same post.
“I live in an old estate and there are a lot of old people here. I saw leaflets thrown near the mailbox.”[[nid:534156]]
The writer said several elderly people had to be prevented from throwing the leaflet.
“? added the writer.
Several others admitted that they had not read the instructions.
But Reddit user u / UtilityCurve commented in a discussion post that the flyers don’t look like “spam.”
“It’s a pretty thick booklet that you won’t miss or accidentally throw away.”
The leaflet, which contains instructions in all four major languages, is also written in a bright red box in English – Keep this leaflet safely with your oximeter for reference.
In addition to information on where to collect the device, the package leaflet also contains instructions on how to use the oximeter. It also carries a barcode to know when the device was recovered.
The Temasek Foundation, in response to Facebook users, said it was unable to provide another flyer.
The foundation announced on June 24 that it was handing over the oximeter following the emergence of new, more infectious variants of Covid-19.
He noted that the Covid-19 virus can drop blood oxygen levels to dangerously low levels, even in the absence of other symptoms.
The flyers were distributed to mailboxes between June 28 and July 3, with collection of devices scheduled for July 5 to August 5 at over 300 FairPrice, Sheng Siong, Giant, Cold Storage, Watsons, Unity and Guardian.
The Temasek Foundation told the Straits Times on Friday, July 2 that the flyers allow participating outlets to scan the barcode of each redemption tab to track the number of oximeters distributed.
He added that residents are widely used to receiving leaflets to collect as they were also used for the distribution of hand sanitizer to every household in Singapore in March of last year.
“Residents of discussion groups and online forums also remember to be careful and keep the leaflets,” they added.
“Leaflets are not unique to every household. If residents have or do not need an oximeter, they can pass their leaflet on to others for pick-up.”
Associate Professor Lawrence Loh of the National University of Singapore Business School said, “I can see how people would mistake the flyer for an advertising brochure. While the efforts are well-intentioned, it is important that the initiative succeeds in allowing people to collect the proceeds easily. “
Professor Loh said he almost forgot about the flyer himself. He suggests that the Temasek Foundation attach a cover letter to the brochure.
The Temasek Foundation has said it will take public comments into account for future distributions.
“The flyer is a simple way for people to collect, and also for business partners to join with us in supporting distribution,” he added.
This article first appeared in The times of the straits. Permission required for reproduction.